Community Engagement & Education Specialist (Bilingual - French)

What This Role Involves:

As a Community Engagement & Education Specialist, you will identify and foster new, mutually beneficial partnerships through community engagement, networking, and the offer of paid webinars and workshops targeted at organizations that serve employees and/or clients with a shared client profile. You will nurture and maintain existing paid partner relationships through various means, including strong partner onboarding, financial literacy educational support, impact reporting, and stakeholder awareness of CCS’s programs and services. In addition, you will identify sponsorship ideas that meet the needs of existing partners and refer high-potential sponsor partners to our Corporate & Community Relations Manager for further dialogue.

What We Have To Offer:

The starting salary for this role is $55,328–$63,362. In addition, we offer an annual salary review process each January, so the successful candidate can expect to receive regular increases to their salary, subject to meeting established performance objectives. This role also qualifies for an annual performance incentive, the value of which is determined by the achievement of objectives associated with the position.

We are proud to qualify as a Great Place to Work! Our employees love the close-knit team environment and the commitment to work–life balance, which includes a 35-hour work week and half-day Fridays before long weekends, in addition to generous time-off provisions. We are all rewarded by the meaningful work we do and the opportunity to make a difference in the lives of our clients each day. Our team has the opportunity to work remotely on a hybrid basis, and even though we aren’t in the same office, we have chat groups and activities supported by our Culture Club to help our team develop relationships and have some fun at work too!

In addition to a great workplace culture, our employee experience and compensation package includes:

• Three weeks of vacation to start, plus three CCS days to use at your discretion and six Sick/Personal Days each year. These will be prorated for your first year in the role.
• A comprehensive health and wellness benefits package, including $850/year for prescription coverage, $3,150/year for a Health Spending Account, $300/year for a Wellness Spending Account, and $300/year for a myFlex benefit to be allocated between the Health and Wellness Spending Accounts to best meet each employee's needs. These benefits are also prorated for the first year of employment.
• A long-term savings program with employer matching (3%–5%).
• Educational reimbursements (up to $2,500/year).
• Celebration of personal milestones, including a paid day off when moving or getting married, as well as gifts for important events like having a child or celebrating a milestone service anniversary.
• An employee and family assistance program offering counselling support as well as a wide variety of support resources.
• The opportunity to participate in our two-level employee development program and supplemental mentoring relationships to support those interested in furthering their professional growth.
• Recognition programs to celebrate the accomplishments of team members working toward CCS’s goals in Equity, Diversity, & Inclusion, as well as overall Engagement and Organizational Change.
• CCS’s Birthday Gift – each employee receives an additional $100 each year toward their RRSP on CCS’s birthday, in recognition of their contributions to the organization’s ongoing success.

What We Are Looking For:

The successful applicant for this position will bring the following qualifications:

• Post-secondary degree or diploma, preferably in communications or education, is an asset.
• Three to five years of experience in finance, business development, and education.
• Entrepreneurial mindset and a well-developed professional relationship-building skill set.
• Ability to manage a portfolio of corporate relationships with a high degree of confidence.
• Ability to build and manage their own client pipelines.
• Dynamic presentation, facilitation, and teaching skills, with the ability to engage audiences.
• Excellent communication and interpersonal skills, including the ability to influence others and address and resolve concerns or objections.
• Media experience is an asset.
• Understanding of consumer credit and personal money management concepts.
• Empathy and a genuine desire to work as part of a team and help people.
• Positive, can-do attitude and a solution-focused approach, with the ability to adapt to change and work well under pressure.
• Strong organizational abilities, including the ability to multitask while maintaining attention to detail.
• Proficiency in Microsoft Office applications.
• Proficiency in CRM applications and usage.
• Ability to maintain confidentiality.
• Fluency in English and French.
• Successful candidates will be required to complete the Certified Educator in Personal Finance (CEPF) certification program within one year of their start date in the role.

Who We Are:

CCS is an accredited non-profit organization that offers support to clients encountering financial challenges. Every year, we change the lives of thousands of Canadians who are looking for help to get their lives back on track.

Our mission, should you choose to accept it: We Help. We Educate. We Give Hope.

CCS is committed to the ongoing development of a safer, respectful, and equitable space for employees, clients, and stakeholders of all races, gender identities, gender expressions, and abilities. We believe in the value that diversity brings to the workplace and to our ability to meet our clients’ respective needs. We are committed to an inclusive approach where the qualities that make us different are always welcomed, valued, and celebrated, and we will engage in continuous learning and education to better understand the experiences of our community and how we can support it.

Work Environment:

This is a full-time position open to candidates residing in Ontario, with the ability for hybrid/remote work. Travel is anticipated with this position, and occasional scheduling flexibility will be required to meet stakeholder needs.

This position requires the use of an automobile, for which reimbursement will be provided for approved work-related travel expenses.

How to Apply:

If this opportunity sounds like a good fit, we would love to hear from you! Please send your resume and a cover letter explaining your interest in the role and what you would bring to it.

At CCS, we do not use AI to screen candidates. We understand that candidates may use generative AI tools (e.g., ChatGPT) to review their application documents, but we ask you to craft your documents and open-text responses personally so we can get to know you better!  We reserve the right not to proceed with applications from candidates who submit AI-generated text, or who otherwise use AI tools to support their responses in an interview process. 

We are an equal opportunity employer and encourage applications from members of groups that have been marginalized on the grounds included in the Human Rights Codes of Canada and the provinces we serve, including: status as a First Nation, Métis, Inuit, or Indigenous person; race; country of origin; disability; sex; sexual orientation; gender identity or expression; political belief; religion; marital or family status; age; and/or social standing.

Applications from all qualified individuals are welcome, and successful candidates must be eligible to work in Canada.

Due to the volume of applications received, we will only reach out to candidates who are shortlisted for further consideration. Thank you for your interest!

Keywords: facilitation, education, financial literacy, business development, community awareness, credit, non-profit, not-for-profit, banking, finance