Security Operator - Bilingual (FR/EN)

RESPONSIBILITIES

• Operate security systems, CCTV, intercom, and security-related network systems in the SOC office.

• Remote patrols using CCTV cameras.

• Conduct investigations and review CCTV footage when assigned.

• Monitor CCTV cameras for functionality. Monitor activity on cameras across sites. Reposition camera angles as necessary from the remote controls.

• Monitor and control access control equipment (gates, doors, portals, etc.).

• Advise the Embedded technician or shift Supervisor when there are system malfunctions.

• Respond to security and emergency incidents. Call local authorities when needed and site contacts of the emergency. Respond using our Standard Operating Procedures (SOPs). 

• Assume responsibility for site security operations in the absence of the Site Manager or Shift Supervisor.

• Answer high volumes of intercoms, phone calls, and emails in a timely and professional manner.

• Write reports for our Security Management System (Technical Reports, Operational reports, and Incident Reports). 

• Respond to emails, creating profiles, activating HIDs, activating spare cards, access changes, and all other tasks assigned by the Shift Supervisor.

• Other duties as assigned.

QUALIFICATIONS

• Bilingual in English and French, strong in both verbal and written.

• Must have a personal vehicle; public transportation is unavailable.

• Must have a valid Ontario Security guard license.

• Full-time availability for a rotational schedule (days, evenings, and overnights). Shifts can be 8–12 hours in duration.

• Ability to remain calm and composed under pressure.

• Proficiency in using security equipment and technology.

• Strong observational skills with the ability to detect and respond to security threats.

• Excellent communication and interpersonal skills.

The posting will remain open until filled.

#AF-EasternCanada